A CAT that doesn't meow.
October 24, 2012 | A Day in the Life of a Dialysis Healthcare Administrator
The goal is to give feedback that will enable the center FA to make decisions and possible plans of correction. I like to think of it as a friendly survey. We are teammates, serving and assisting other teams. Because I am a FA, I value these opportunities and have learned a lot about DaVita and dialysis care during my time spent on CAT audits in other centers. I am able to see how other centers operate which has allowed me to modify some of my own processes. Truth be told, I steal ideas. There’s nothing really to be “stolen” because every single FA that I’ve ever met has been open and willing to share and usually flattered that I duplicate their work.
This is an example of how awesome and rewarding it is to be working in a large and diverse Village; we all have different ideas and we don’t hold them as secrets; we share with each other and collaborate In order to make all of our centers G-R-E-A-T! It improves the quality of care that we are able to offer and more importantly, improves the lives of our patients. That’s what this is ALL about!