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Filling Your Cup

April 23, 2014  | A Day in the Life of a Dialysis Healthcare Administrator
One of the things KT always says is that “one cannot pour from an empty cup.”  This is something that I need to remind myself of quite a bit.  I know that I am not serving myself, my team, or my family well when I am overly stressed and not fulfilled.  This is one of the reasons I find DaVita’s core value of “fulfillment” so important.  I often need to remind myself that it is okay to take a step back from my work from time to time to do something for myself. 

What is great about DaVita is that there is constant reinforcement and reminders to do just that.  One of my ROD’s favorite check in questions is asking us what we have planned for the weekend.  More often than not, I don’t have too much planned, but in just asking the question it’s my leader’s way of telling us that having fun and caring for ourselves is something we SHOULD be thinking of and is a personal value and priority of his.  I was actually disappointed the last few weeks when I had great plans for a really fun concert and a fabulous facial that I haven’t had the opportunity to contribute a more exciting answer than spending time at home with my family (not that family time is not exciting, fun, and fulfilling in its own way).

Since I personally know how much fulfillment (or lack thereof) can affect one’s work experience, I try to encourage my team to ensure they are caring for themselves and continuing to fill their own cups.  I spend time with my teammates and patients each day checking in on how their day is going and what’s been going well and try to be very attuned to when they may need to find more fulfillment outside of the clinic walls.  Caring for patients in the chronic dialysis setting is not easy work and it is not only being kind to ourselves to take care of ourselves it is critical to our survival and success.