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Recognizing Great Teammates

January 15, 2014  | A Day in the Life of a Dialysis Healthcare Administrator
One of the most fulfilling parts of my job as an FA has always been putting together a great team.  I remember when I interviewed for my position, my ROD told me that 85% of my work as an FA would be putting together a great team.  He told me that if I could do that well, then everything else would fall in to place.  I am fortunate in that I have a pretty great PCT that has been with DaVita for over ten years and is so loved and revered by her patients that when she transferred to my clinic, there was literally a wait list of her patients that wanted to transfer with her.  I also have had the good fortune of getting to borrow an RN who is one of those people all leaders dream of: you know if you give something to her to do, it will be done and it will be done well. 

It was really great to be able to sit down with my PCT right before Christmas and let her know about the Victory award she’d be getting for all of her hard work in taking our clinic from a building with dialysis machines and a water room in it, to a full functioning clinic with a great team and a group of patients who really see our clinic (their fellow patients and our team) as another family to them.  I got to sit down with my PCT and tell her how much her work means to our patients, her fellow teammates, and to me.  My PCT was so humbled to be honored and this made it that much better to recognize her.

I’m excited about getting to one day recognize my new RN, as well.  I know she will accomplish great things here and it’s going to be exciting to watch her grow.

I also got to present my AA with a Victory award for his work in getting our clinic survey ready and up and running.  This was also great because he was about to leave on a few weeks of PTO to get married and I knew how much a gift like this would mean to him in starting this next chapter of his life. 

Lastly, I got to sit in with one of my fellow FAs when she was recognizing one of our region’s top performing RNs as she presented her with a Victory and Value award.
As my fellow FA said, this really is the fun part of our jobs.  There’s nothing better than to recognize the good work of a great team.