DaVita Careers

Registration Supervisor

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Position Description

This position supervises the processing of patient insurance information provided by dialysis centers within multiple geographic regions in accordance with company policies and in compliance with federal and state billing regulations.



This position has full supervisory responsibility and/or has input into decisions concerning the recruitment, training, professional development, performance management and retention of teammates.




The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

  • Supervise department work to ensure successful patient registration and accurate patient insurance records
    • Perform duties of the Regional Registration Manager as requested
  • Ensure compliance with documented policies and procedures, including SOX narratives; conduct SOX control activities as needed
  • Review key metrics to identify trends or areas of focus; develop, document, and implement action plans in collaboration with department manager
    • Recommend changes to existing tools, policies and procedures
  • Escalate issues, concerns, and changes in payor behavior and reporting as appropriate
  • Ensure timely completion of month-end close requests
  • Maintain confidentiality of all patient, teammate and company information in accordance with HIPPA regulations and DaVita policies
  • Perform other duties and responsibilities as assigned
  • Travel required: up to 5%

Teammate Management

  • Provide leadership to direct reports and department
  • Help direct reports overcome any organizational obstacles encountered during projects
  • Manage all teammate employment activity such as hiring, promoting, job performance, evaluations, and disciplinary actions with appropriate approvals as required
  •  Address teammate relations issues appropriately and escalate as necessary
  • Know, understand, implement, follow, and communicate to teammates all DaVita employment policies and procedures, awards, and other opportunities within company; develop and foster a positive, fulfilling work environment; enable teammates to excel in their assigned roles
  • Know and understand basic wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employment
  • Review and approve time cards of hourly direct reports for bi-weekly payroll
  • Track overtime, attendance, and PTO
  • Provide work direction for department teammates including goals and goal achievement measurements
  • Develop and conduct educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to maintain teammates’ knowledge of department processes and goals 
Here is what you can expect when you join our Village: 
  • A "community first, company second" culture based on Core Values that really matter.
  • Clinical outcomes consistently ranked above the national average.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.    


  • High school diploma or equivalent required
  • Associate’s degree in related field preferred 
  • Minimum of two (2) years’ experience in healthcare reimbursement including registration, patient intake, or collections required 
  • Minimum of two (2) years’ supervisory experience strongly preferred
  • Intermediate computer skills and proficiency in MS Word, PowerPoint, and Outlook required; advanced proficiency in MS Excel required
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply. 
To learn more about our Village and the world of dialysis, click here.

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DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 


We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

Position Summary

  • Job Title: Registration Supervisor
  • Job Function: Billing / Collections / Insurance
  • Location: Tacoma, Washington