DaVita Careers

Claim Submission Coordinator

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Position Description

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We get stuff done independently and also enjoy working with a team towards a common goal.  We have a hunger to expand our knowledge and seek out opportunities to learn new skills.  Highly organized, we strive to get every detail just right.  We know that our contributions enable the DaVita village to give life to our patients and that fuels us to strive for ever greater results. 

What will you do in Production Control at DaVita Healthcare Partners?

As a member of the Production Control team, you will drive speed to payment and improved revenue yield by ensuring all claims are received by the payor timely and accurately.  Your day-to-day tasks will include preparing claims for submission, working adhoc submission projects, partnering with internal teams to resolve open issues, and escalating trends to leadership.

Your efforts will help DaVita’s Revenue Operations (ROPS) group to build a world-class claim submission and reconciliation capability.  To succeed, you will need to be a master of organization with strong attention to detail.  You will rapidly expand your knowledge of medical billing/collections and strive to continuously build your skillset.  Your drive to exceed performance expectations will contribute to accelerated claim submission and exception reduction.

As an organization, we recognize and reward strong performance whenever possible.  Promotions are based on merit, putting you in control of your career growth.


  • Prepare primary and non-primary insurance claims for submission
  • Pull appropriate support documentation as requested by the payer and attach to claims for submission
  • Coordinate and/or perform rebilling or other special projects
  • Review and take action on key reports
  • Partner with internal teams to resolve open questions as necessary
  • Escalate claim submission issues or trends to leadership as needed
  • Other duties and responsibilities as assigned including but not limited to:
      • Work overtime with little or no notice as needed
      • Attend team meetings, phone conferences, and training as needed
      • Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
    • Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position
Here is what you can expect when you join our Village: 
  • A "community first, company second" culture based on Core Values that really matter.
  • Clinical outcomes consistently ranked above the national average.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.    



Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required.

• High School diploma or equivalent required

• Some prior experience in medical billing or claim submission preferred

• Basic comfort level with Internet and MS Office environments (Word, Excel, Outlook) required



•Highly organized

•Strong attention to detail

•Strong communications skills; ability to listen attentively and to communicate information clearly and effectively

•High degree of drive, initiative, and follow through

•Role model of DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun in everyday performance and interactions


Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."

Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply. 
To learn more about our Village and the world of dialysis, click here.

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DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 


We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

Position Summary

  • Job Title: Claim Submission Coordinator
  • Job Function: Other - Corporate Office
  • Location: Malvern, Pennsylvania