The Operations Analyst will support VillageHealth’s integrated care programs focused on improving the health of Medicare patients. This person will be responsible for supporting and leading initiatives to improve both clinical and business performance for programs that have high levels of senior management visibility.
The person in this position will analyze financial, clinical, and operational data, assess the strategic opportunities and risks, present recommendations to relevant stakeholders and drive consensus, and implement solutions. Additionally, they will spend time in the field to develop, implement, and refine systems and processes to meet business objectives.
DUTIES AND RESPONSIBILITIES
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Work hand-in-hand with local leadership to drive clinical and operational results
Find areas of opportunity by conducting data analysis and forming credible relationships with local managers, nurses, and partners
Create and sustain new operational processes by designing pilots and relevant materials/tools, measuring performance, recommending/implementing improvements, and provide necessary ongoing support
Improve existing processes by mapping current workflows, engaging field team, and creating and communicating improvements
Support implementation of new operational initiatives through project management, data gathering, reporting, and analysis, and training team
Collaborate with peers in other markets to understand and spread best practices
Perform ad hoc analysis to support decision-making and performance improvement, engage relevant stakeholders to get input and support, and present findings from analysis
Assist in planning, executing and finalizing projects according to deadlines and within budget requirement
All About VillageHealth.
VillageHealth is a Strategic Business Initiative of DaVita and is comprised of a dedicated team of specially trained nurses and professionals providing integrated care management to patients with kidney disease throughout the US. We provide services to help improve the lives of our patients by working with them to prevent complications, reduce the number of avoidable hospitalizations and improve overall health.
Let's face it…the world of healthcare is dynamic and moves at the speed of light. Unlike many healthcare companies in the market today, we acknowledge that our teammates are our most important asset and we want to help them to feel fulfilled in their careers.
When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.
Demonstrated competence in data analysis, process design, and project management
Strong MS Excel and analytical skills combined with strategic thinking, problem solving ability, and operations mindset
Ability to enhance relationships through strong and effective communication, problem solving and decision making
Superior verbal and written communication skills – comfortable making business presentations to management and clinical groups
Ability to use PowerPoint to develop and present ideas and analyses effectively to a broad range of audiences
Ability to manage multiple assignments of strategic and/or operational importance, work under tight deadlines in a fast-paced environment, with superior attention to detail
Ability to take initiative and independently plan, prioritize and execute timely completion of all tasks/projects
Willingness to Travel (30-40%)
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.