DaVita Careers

Business Analyst, Revenue Operations

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Position Description

<?xml:namespace prefix = "v" ns = "urn:schemas-microsoft-com:vml" />DaVita is hiring a Business Analyst to join the Tacoma Business Office team!


GENERAL PURPOSE OF THE JOB<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

This position is responsible for actively supporting the execution of strategic initiatives, metric/report development, ad-hoc reports, maintenance of routine reports, and special projects as it relates to revenue operations and billing management, which may include root-cause analysis and process re-design.



The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.


Analytics/Reporting (75%)

         Understand the business process with the ability to translate business requirements into analytical reporting

         Develop detailed reports to support performance and strategic business initiatives

         Run routine, ad hoc and support information requests in a quick turnaround climate

         Effectively review reports either created individually or by others

         Provide accurate and timely reporting of performance metrics to business and senior leadership team as requested or scheduled

         Summarize information and effectively communicate analyses in writing and verbally to customers


Special Projects (20%)

         Generate innovative solutions by approaching problems with curiosity and open mindedness, using existing information to its fullest potential

         Assist on various projects, meet deadlines, and handle multiple priorities in a fast-paced, ever changing and evolving business environment with shifting time frames

         Assist with CQI (Continuous Quality Improvement) projects or other efforts designed to improve effectiveness/efficiency of the business

         Identify system and process improvements opportunities and make recommendations


Other Duties (5%)

         Attend team meetings, phone conferences, and training as scheduled or needed

         Perform other duties as assigned or required

         Travel required: up to 5%


Here is what you can expect when you join our Village: 

  • A "community first, company second" culture based on Core Values that really matter.
  • Clinical outcomes consistently ranked above the national average.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.    




MINIMUM QUALIFICATIONS <?xml:namespace prefix = "o" />

Education, licenses, certifications, and experience required to fulfill the essential duties, including computer skills as required.


        Bachelor’s degree required from accredited university with an emphasis in Business, Project Management, Economics, Finance, Statistics, Mathematics, MIS, or Health Admin

        Minimum of one (1) year related analytical experience required, including but not limited to:

o   Solid data analysis experience

o   Leadership experience

o   Project management skills

o   Strong communication skills

        Demonstrated proficiency in MS Excel, Access, SQL, or other analytical applications

         Experience using office applications (Word, Outlook, PowerPoint, etc.)

         Expectation to read VBA by 90 Day Review



Candidates who possess the following qualifications may be considered for a Senior Revenue Operations Data Analyst position

         Master’s degree in related area preferred

         Prior health care reimbursement / revenue cycle experience

         3 or more years of experience in a similar role

         Project management and/or System Development Life Cycle experience


         Cognos or other Business Intelligence platform experience

         VBA, VBA.Net, or other programming experience




         Commitment to DaVita’s core values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with the ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions.

        Understanding of Revenue Operation; health care revenue cycle, health care reimbursement policies and business processes.

        Ability to communicate concepts/ideas to leadership or translate business requirements into technical requirements for an analytical solution

        Demonstrated ability to function independently on a team and as a member of a cross-functional group

        Demonstrated verbal, interpersonal and written communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization across the company

        Strong organizational and time management skills

        Project management and/or consultative skills when addressing complex inquiries from teammates, customers, and business partners

        Ability to manage deadlines/priorities in a fast-paced, ever-changing and evolving business environment with shifting time frames in a multi-site company

        Sound judgment and problem-solving skills to resolve unique and challenging issues and/or concerns

        Critical thinker with demonstrated ability to perform root cause analysis, draw conclusions, solve problems, prepare and implement action plans

        Inquisitive and self-starter with a high degree of initiative, urgency, attention to detail, and follow through

        Solid analytical skills with the ability to seek out underlying assumptions through probing, questioning, and listening

        Solid data analysis experience with the ability to work effectively at both detail and big-picture levels

        Knowledge of the data relationships within the Village systems as well as how the data interfaces to and from other system

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply. 
To learn more about our Village and the world of dialysis, click here.

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DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 


 We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

Position Summary

  • Job Title: Business Analyst, Revenue Operations
  • Job Function: Information Technology
  • Location: Tacoma, Washington