GENERAL PURPOSE OF THE JOB:
This position provides administrative support to designated members of the team. The position assists with the global insurance renewal process, assists with deal diligence, including basic insurance coverage and contract questions. The individual acts as a direct liaison between Company staff, insurance brokers, claim vendors, and attorneys.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Provide administrative support to designated department personnel to include managing multiple busy Outlook calendars, handling telephone calls, scheduling conference calls, setting up meetings, creating presentations, general typing, scanning, photocopying, handling incoming/outgoing mail, etc.
Excellent communication skills, sound judgment, and ability to handle highly confidential information.
Assist with insurance placements, renewals, deal diligence projects, and general claim reporting tasks.
Responsible for maintaining a digital insurance library, policy registers, processing insurance applications, policy endorsements, and gathering insurance underwriting data.
Process and track department invoices, payment approvals, check issuance, allocations, and recoveries
Generate Excel reports using various sources, ensure data integrity, and manipulate data for reporting purposes using basic charts and pivot tables.
Ability to recognize exceptions as they occur, and seek help or resolve problems of varying scope and complexity on own initiative.
Participate in meetings, presentations, and special projects, as needed.
Travel required: 5-15%
(Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required)
A 2 year College Degree is preferred
Candidate must have 2-3 years’ office work experience
Able to work in an extremely fast paced risk management environment; must be highly organized with a strong ability to handle multiple tasks simultaneously in order to meet multiple deadlines.
Highly self motivated with an ability to work well within teams and independently.
Strong attention to detail with quick thinking and strong problem solving skills.
Computer literate with typing at 60-75 wpm, and proficiency in the following systems: MS Outlook, Excel, Word, Power Point, Visio, MS Communicator, and Internet experience.
Basic clerical skills, filing (numeric and alpha) and all office machine experience.
ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION:
Commitment to Company’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun, with ability to demonstrate those positively and proactively to peers, management staff, patients, physicians, and/or vendors in every day performance and interactions.
Demonstrated sound judgment and initiative in working within departmental and corporate guidelines, including the ability to maintain confidentiality of information.
Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively throughout all levels of the organization with audiences of varying degrees of familiarity with material
o Demonstrated ability to work well with cross-functional groups
o Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with staff at various levels across the Company
o Approachable and open
o Demonstrated ability to communicate difficult or sensitive information tactfully
Self-directed; able to function independently and as a member of a team and to foster a positive work environment.
Demonstrated strengths in organizational, attention-to-detail, follow-through, critical thinking, and innovative problem solving skills.
Strong time management skills; ability to manage multiple projects, deadlines and multiple priorities in a fast-paced, ever changing and evolving work environment with shifting time frames.
Strong understanding of business process with the ability to deliver requested output timely and accurately.
Moderate analytical skills with the ability to seek out underlying assumptions through probing, questioning, and listening.
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.