DaVita Careers

Per Diem / PRN - Specialist, Patient Accounts - Lifeline Vascular Access

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Position Description

This position reviews patient balances after all good faith attempts have been made to collect from government-sponsored insurance programs or commercial payors and works with the patient to assess what, if any, is the responsibility of the patient. 



The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

  • Verify accuracy of patient insurance information loaded into billing systems
    • Notify department collectors of discrepancies
  • Audit balances transferred to patient’s responsibility
  • Assist in maintenance of credit balance work list with Collectors for refunds issued to patients
  • Complete Bad Debt Adjustments due to age of balance, deceased patient, and/or no current patient address
  • Ensure accurate patient statements are sent to patients on a monthly basis
  • Respond to incoming calls from patients, patient family members and teammates
    • Provide patient account balance
    • Resolve billing and financial issues
  • Use business resources to investigate returned patient mail
  • Transfer balances to Collectors for reprocessing as needed
  • Other duties and responsibilities as assigned including but not limited to:
    • Work overtime with little or no notice as needed
    • Work in other ROPS areas as needed
    • Attend team meetings, phone conferences, and training as needed
    • Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
  • Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position

Here is what you can expect when you join our Village: 
  • A "community first, company second" culture based on Core Values that really matter.
  • Clinical outcomes consistently ranked above the national average.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.    


Lifeline Vascular Access works with premier physician practices to develop and manage outpatient centers that provide focused and coordinated vascular access procedures to patients receiving hemodialysis treatment for end-stage renal disease (ESRD).  We currently manage more than 70 physician-owned vascular access centers where we provide physician practices with financial and outcomes reporting, staffing and training, facility operations, regulatory compliance, and insurance billing services.  The Lifeline network of managed vascular access centers is accredited by the Joint Commission.  Lifeline Vascular Access is a business unit of DaVita Inc., the nation's largest independent provider of dialysis services in the United States, dedicated to providing services to patients diagnosed with chronic kidney failure.  DaVita Inc. is a member of the Fortune 500, servicing patients in 43 states and in more than 1,800 outpatient dialysis centers.  DaVita also provides acute inpatient dialysis services to patients in more than 800 hospitals across the country. DaVita's clinical outcomes consistently rank above the national average serving more than one-third of the dialysis population. Visit our website atwww.lifelinevascularaccess.com .  Apply online at www.careers.davita.com

DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 


We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

Position Summary

  • Job Title: Per Diem / PRN - Specialist, Patient Accounts - Lifeline Vascular Access
  • Job Function: Radiology
  • Location: Vernon Hills, Illinois