As a Doctor Call PT, you are responsible to obtain new and existing prescription renewals from dialysis facilities and/or physician offices through verbal authorizations via inbound/outbound calls. You also create and fax new and/or renewal prescription requests. You secure prescription orders for patients whose prescriptions are not on file or for existing prescriptions that have no refills, in order to ensure continuous medical prescriptive support for our dialysis patients. You spend most of your day on the phone. To enjoy and excel in the role, you bring your patience, flexibility and people skills to every interaction. You feel the satisfaction of understanding the patients’ needs and truly helping them. And if you desire to grow your skills and advance your career, DaVita Rx offers opportunities to progress, both personally and professionally.
About DaVita Rx
Created in 2005 to deliver prescription drugs to patients receiving care in DaVita dialysis clinics, DaVita Rx is the largest renal pharmacy in the U.S. and serves more than 30,000 patients in over 40 states with three high-capacity pharmacies located in Texas, California and Florida. We are a "community first, company second," with a team of extraordinarily committed, talented and entrepreneurial teammates who care about our patients, our colleagues and our community. We are dedicated to deliver our promise to provide the highest levels of quality care to help improve our patients’ lives. DaVita Rx is a unique entrepreneurial opportunity in the context of a Fortune 500 company (DaVita Inc. | Ticker: DVA). Our rapid growth and pace of work provide our teammates with an exciting, challenging, dynamic and fulfilling work environment where you can truly make an impact.
“At DaVita Rx, teammates have a voice. Because we’re a relatively new company, you can contribute to how we improve processes and improve the service we give patients. You get a huge sense of reward as a front-line teammate impacting the business.” – Chip S, Certified Pharmacy Tech/Team Lead
The Shining Star in this role should have:
Excellent communication skills (listening, oral and written)
Ability to adapt in a fast-paced, changing environment
High school diploma or equivalent
Pharmacy Technician Certification; demonstrated/maintained good standing with State Board of Pharmacy
Minimum of 2 years of experience as a Pharmacy Technician
Experience as a Pharmacy Technician in a mail order pharmacy preferred and/or experience in inbound/outbound call center preferred
Typing speed of 40 wpm
Basic computer skills and proficiency necessary for MS Word, Outlook and all DaVita Rx-specific software
Here is what you can expect when you join our Village as a Certified Pharmacy Technician:
- A community first, company second culture based on Core Values that really matter.
- Clinical outcomes consistently ranked above the national average.
- Award-winning education and training across multiple career paths to help you reach your potential.
- Performance-based rewards based on stellar individual and team contributions.
- A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
- Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.
- High School diploma or equivalent required
- Pharmacy Technician Certification required; in good standing with State Board of Pharmacy
- Minimum of 2 years' experience as a Pharmacy Technician
- Intermediate to advanced computer skills and proficiency in Microsoft Word and Outlook
To lean more about DaVita Rx, including a video, please click here
Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, co-workers, management, physicians, and/or vendors in every day performance and interactions.
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.