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Manager, Clinical Special Projects

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Position Description

About DaVita Rx
Created in 2005 to deliver prescription drugs to patients receiving care in DaVita dialysis clinics, DaVita Rx is the largest renal pharmacy in the U.S. and serves more than 60,000 patients in over 44 states with three high-capacity pharmacies located in Texas, California and Florida. We are a "community first, company second," with a team of extraordinarily committed, talented and entrepreneurial teammates who care about our patients, our colleagues and our community. We are dedicated to deliver our promise to provide the highest levels of quality care to help improve our patients' lives. DaVita Rx is a unique entrepreneurial opportunity in the context of a Fortune 500 company (DaVita Inc. | Ticker: DVA). Our rapid growth and pace of work provide our teammates with an exciting, challenging, dynamic and fulfilling work environment where you can truly make an impact.
  • "At DaVita Rx, teammates have a voice. Because we're a relatively new company, you can contribute to how we improve processes and improve the service we give patients. You get a huge sense of reward as a front-line teammate impacting the business." - Chip S, Certified Pharmacy Tech/Team Lead

As DaVita Rx continues to experience exponential growth it’s an exciting time to join the organization.<?xml:namespace prefix = "o" ns = "urn:schemas-microsoft-com:office:office" />

With this growth the organization will be expanding into brand new areas.


This brand new position will be instrumental in the design and implementation of specialty pharmacy clinical programs and services with an emphasis on creating efficient clinical care models; ultimately, with the goal of increasing patient outcomes. As a member of the Chief Medical Officer’s team, this teammate will drive clinical value by collaborating cross-functionally between clinical and operational teams at both DaVita, Inc. and DaVita Rx.


·        Do you love working in a dynamic environment?

·        Do you thrive in a culture that values Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun? If so, DaVita Rx is the perfect fit!


Qualities That Will Make You Successful In This Role


·        The ideal candidate will have exceptional written and verbal skills.

·        Strong experience communicating with executive level teammates.

·        Ability to manage day to day operations for key programs with a laser focus on metric driven execution, troubleshooting and improvements.

·        Proven track record in operational design and program development.

·        Experience leading and executing large growth initiatives in fast paced, dynamic environments with a Get Stuff Done attitude!

·        Exceptional problem solving and analytical ability.


Key Responsibilities


·        Manage the development, piloting, deployment and outcomes of new clinical programs in a systematic manner, including taking accountability for managing timelines, deliverables, and budgets.

·        Define and drive analytics to better characterize patient populations, inform program design, define success metrics, and track progress and outcomes.

·        Lead operational design for key initiatives, including operational workflows, clinical workflows, policies and procedures, compliance, training materials, success metrics etc.

·        Work with Information Technology to update, design and/or develop software changes to support the implementation of clinical programs and drive outcomes performance.

·        Manage day to day operations for key programs with focus on metric driven execution, troubleshooting and improvements.

·        Build relationships with, and coordinate across, external partners and key internal stakeholders (business and clinical leaders, IT, marketing, finance, legal, compliance) for program design, improvements, implementation, and reporting.

·        Create and present materials for readouts to leadership as needed.



The shining star in this role should have:

Experience and Required Skills<?xml:namespace prefix = "o" />


  • Strong background in healthcare
  • Experience in consulting or healthcare services/operations preferred (i.e. healthcare services design, services launch, services delivery); prior experience working with payors, physician networks, pharmacies preferred
  • Ability to balance strategic goals and execution capabilities to drive results with new clinical programs
  • Strong strategic thinking and problem solving ability, comfortable with basic operational and financial analysis
  • Detail oriented thinker, with ability to design effective and efficient workflows, policies, and metrics
  • Team player with ability to influence and work closely (on a day to day basis) with external and internal partners effectively through building trust and credibility quickly
  • Strong project management skills and ability to balance multiple/changing priorities
  • Ability to handle ambiguity and drive design of new models of care
  • Proficiency in Powerpoint, Excel, Visio
  • Willing to travel 30% of the time




  • Bachelor’s degree in related area required
  • Master of Business Administration preferred
The DaVita Village Difference
  • Industry-leading patient care with clinical outcomes ranked above the national average.
  • Dynamic leadership grounded in Core Values, Mission and clearly defined goals for you.
  • Diverse, team-driven culture that supports you.
  • Commitment to developing you and the chance to explore multiple career paths.
  • Stability and strong financial results - 10 years of steady revenue growth.
  • Performance-based compensation and rewards for your hard work.
  • A commitment to the greater good: We are a community first, a company second.
To learn more about DaVita Rx, including a video, please click here.
Go to http://careers.davita.com/ to learn more or apply. 
To learn more about our Village and the world of dialysis, click here.

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DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 


 We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.


Position Summary

  • Job Title: Manager, Clinical Special Projects
  • Job Function: Pharmacy
  • Location: Coppell, Texas