DaVita Careers

VillageHealth IT Operations Sr. System Administrator

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Position Description


1. As part of a team of analysts, support the end user technology and applications in DaVita VillageHealth. Provide recommendations and guidance for enhancing support services.  Manage ticket queue to ensure requests are prioritized, assigned and escalated in order to resolve issues within agreed upon SLA Standards. Work with vendors and partners to remediate issues and restore service when required.

2. Mentor teammates. Serve as technical escalation point for others on the team, mentoring non-senior members on technical skills and best practices.

3. Ability to discern, execute and create SQL queries and scripts to perform troubleshooting related to application changes and releases. Ability to follow processes to lead, manage and monitor all aspects of application use and performance.

4. Develop and maintain Application Support standards and procedures and other documentation as requested. Provide education and documentation to teammates at the requester and Help Desk level to promote service excellence. Publish materials to be used in the Knowledge Base system to help teammate’s self-service issues and educate other support teams.

5. Collaborate cross functionally with other IT organizational teams in support of enterprise wide goals. Provide recommendations and guidance for enhancing support services.

6. Prepare exec-level presentations and analysis on IT performance. Analyze results and progress of specific IT efforts. Identify opportunities to create efficiencies, improvements.

7. Other duties as assigned

Here is what you can expect when you join our Village: 
  • A "community first, company second" culture based on Core Values that really matter.
  • Clinical outcomes consistently ranked above the national average.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.    



  • Bachelor’s Degree in Computer Science, Information Systems or other related field. Or equivalent work experience.
  • 3-6 years of production support experience with MS SQL Server 2005 & 2008
  • Proficient with scripting languages including T-SQL, VB Script and PowerShell
  • Strong analytical skills with the ability to seek underlying assumptions through probing, questioning, and listening
  • Demonstrated ability to manage multiple tasks, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames; self-starter with high degree of initiative, urgency, and follow through
  • Proficient in technical documentation and the creation of knowledgebase articles
  • Proficient with Microsoft Office Tools including Word, Excel, PowerPoint and Outlook


  • SQL Server certifications


  • Travel: 10%
  • Nights/Weekends: As a member of a rotation, provide 24/7 on-call first
    contact resolution for the teams we support.
About Information Technology

The Information Technology Department designs, develops and maintains software programs required to keep DaVita on the leading edge of medical technology. DaVita's Information Technology Department has both clinic facing and non-clinic facing subgroups that provide our clinician teammates the tools to provide quality patient care. DaVita IT utilizes designers, developers, system architects, project managers, application architects, nurses, trainers and many more professionals to incorporate the technology needs of our clinicians, business and physician customers.

Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply. 
To learn more about our Village and the world of dialysis, click here.

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DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 

We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

Position Summary

  • Job Title: VillageHealth IT Operations Sr. System Administrator
  • Job Function: Information Technology
  • Location: Denver, Colorado