DaVita Careers

Clinical Competency & Quality Improvement Coordinator - Paladina Health

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Position Description

The Clinical Competency and Quality Improvement Coordinator is an exempt, professional position responsible for providing staff development with expertise as an educator, consultant and facilitator. The Clinical Competency and Quality Improvement Coordinator is responsible for the facilitation of the educational process through assessment, development, planning, implementation and evaluation of competency assessment and continuing education. This includes developing processes, policies, and evidence based guidelines to support the delivery of quality care and ensure compliance with regulatory requirements. 


Paladina Health builds and manages employer-sponsored primary care health physician offices around the country.   Launched from scratch in 2011 to create a disruptively better healthcare model, Paladina now has over 50 physician offices across 11 states.  The company's innovative delivery model is moving beyond the "early adopter" stage and gaining traction across a variety of different customer segments, driving high growth and organizational focus on scaling strategies and capabilities.  Paladina is looking for talented, mission-oriented, entrepreneurial leaders to help drive Paladina's successful expansion.


Although Paladina Health is a wholly owned subsidiary of $16B healthcare services provider DaVita Healthcare Partners, it operates as a relatively independent startup, with sufficient autonomy to grow rapidly and to make decisions that are right for the business.  Because it operates as a startup, teammates must be able to excel in unstructured, entrepreneurial environments and they must be willing to adapt to change quickly.  Every day brings new challenges and obstacles that require innovative and unique solutions.  Paladina Health teammates must be enthusiastic about achieving the end goal of helping "fix healthcare" and they must be willing to help the team succeed as a whole.   Additional information can be found at www.paladinahealth.com.


  • Develops and manages continuing educational programs; assures completion of all required training, in collaboration with Field Operations Managers, Medical Assistants, Regional Care Coordinators and other departments as required.
  • Assesses and prioritizes ongoing educational needs through assessing Paladina data and available reports, literature review, employee surveys and professional contacts. Participates in Quality Assurance / Quality Improvement (QA/QI) activities and policy and procedure review.
  • Develops and provides (when necessary) direct clinical instruction to new Medical Assistants in basic primary care clinical skills and procedures including but not limited to patient rooming, vitals, phlebotomy and patient charting and documentation.
  • Monitors state and federal regulations to ensure Paladina training programs meet or exceed requirements. Maintains current clinical knowledge and ensure that clinic training and education needs are met in accordance with Paladina’s policies, procedures, and guidelines, as well as OSHA, HIPAA, federal state and local regulations. Also provides updates and training on changes in regulations
  • Evaluates the effectiveness of all educational activities. Evaluations will include attendee satisfaction and competence. Provides periodic reports on educational activities.
  • Provides continuing education and in-services/materials to teammates to improve knowledge base and any needed continuing educations requirements needed by the clinical personnel. 
  • Collaborate with the Learning and Development manager to create educational modules that are delivered to teammates across the country
  • Provides infection control oversight and guidance for all clinic locations.


  • Registered Nurse in the state of Colorado
  • 2+ years' nursing experience required
  • Understanding of adult education and learning.
  • Able to provide positive learning environment through strong leadership skills and positive role modeling.
  • Delivers educational materials in a variety of settings (e.g. classroom, self-paced modules, virtual, etc.)
  • Demonstrated expertise in effectively teaching adult learners with different learning styles
  • Understanding of QA/QI.
  • Able to communicate effectively verbally and in writing.
  • Willingness to travel up to 30%


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Position Summary

  • Job Title: Clinical Competency & Quality Improvement Coordinator - Paladina Health
  • Job Function: Management - Clinical Facility
  • Location: Denver, Colorado