DaVita Careers

Manager of Case Management, RN or Registered Nurse

« Back

Position Description

GENERAL PURPOSE OF THE JOB

This position leads and manages the VillageHealth Disease Management Program in a designated market or geographical region including financial management, risk management, quality initiatives, outcomes, and performance measurements driven through analytics. This position provides leadership and direction to ensure safe, efficient, therapeutic, and ethical patient care, teammate efficiency and productivity, and positive teammate relations. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. 

Manage and oversee Disease Management program in designated market or geography


Ensure compliance to all applicable regulations and DaVita policies


Monitor risk management and quality assurance compliance


Achieve financial and quality goals for membership enrollment in VillageHealth programs 


Measure patient care outcomes in the program


Build effective relationships with internal and external clients 


Coordinate activities with DaVita VillageHealth management team, Regional Medical Directors, cross-functional departments, and others as needed 


Maintain and manage relationships with key constituencies and stakeholders, including providers and health plans 


Develop and maintain relationships with CMS and other entities as needed


Participate in review and development of regional budget  


Evaluate processes to ensure cost effectiveness and reduce operational expenses 


Evaluate projects for cost effectiveness and impact to outcome expectations


Create and submit financial reports and analysis as needed


Lead implementation of marketing and expansion initiatives 


Maintain awareness and knowledge of regional market and trends


Identify opportunities for development and expansion of enhanced or new services 


Participate in joint venture meetings as needed 


Assist in and monitor implementation process; ensure deliverables and address questions and issues 


May provide direct nursing care as needed


Travel required: up to 50 % Teammate Management 


Provide leadership to direct reports 


Help direct reports overcome any organizational obstacles encountered during projects Manage all teammate employment activity such as hiring, promoting, job performance, evaluations, and disciplinary actions with appropriate approvals as required 


Address teammate relations issues appropriately and escalate as necessary 

Know, understand, implement, follow, and communicate to teammates all DaVita employment policies and procedures, awards, and other opportunities within company and foster a positive work environment 


Facilitate teammate development (PDRs, coaching, mentoring, DaVita training, outside training); collaborate with direct reports to create professional development goals 


Provide work direction for department teammates 


Determine staffing plans that promote the most effective use of all teammates; ensure coverage during teammate absences 


Adapt staffing as technology is incorporated Know and understand basic wage and hour laws, federal, state and local laws and regulations, Medicare, and legislation affecting employment 


Review and approve time cards of hourly direct reports for bi-weekly payroll 


Track overtime, attendance, and PTO Develop and conduct educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to maintain teammates’ knowledge of department processes and goals 


Know, understand, follow, and implement DaVita safety and security policies and procedures 

 

All About VillageHealth


VillageHealth is a Strategic Business Initiative of DaVita and is comprised of a dedicated team of specially trained nurses and professionals providing integrated care management to patients with kidney disease throughout the US.  We provide services to help improve the lives of our patients by working with them to prevent complications, reduce the number of avoidable hospitalizations and improve overall health. 

Qualifications

Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required. A.D.N. degree from accredited school of nursing required; B.S.N preferred; three-year diploma from accredited diploma program may be substituted for nursing degree Current RN license in state of practice required with no Board of Nursing disciplinary actions<?xml:namespace prefix = "o" />

 

Minimum of five (5) years’ experience in clinical nursing preferred


Minimum of one (1) year’s experience as VillageHealth Nurse strongly preferred with consistent demonstration of:


Clinical outcomes and MIST documentation in adherence with VillageHealth goals and standards


Clinical performance demonstrating understanding and support of VillageHealth Core Values, Mission, and Health Plan


Teamwork and participation in regional and corporate activities


Strong communication on medical management, operational, and business related issues Minimum of five (5) years’ management experience leading and managing teams required; managed care experience preferred


Demonstrated experience managing to data driven outcomes and process improvement required


Demonstrated experience and effectiveness in change agent role


Demonstrated experience in healthcare coaching preferred Current CPR certification required CNN or CDN certification strongly preferred Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required

    ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION 

     

    • Commitment to and role model of DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions 
    • In-depth understanding of VillageHealth mission and the roles of teammates in mission accomplishment 
    • Innovative, analytical thinker with demonstrated ability to perform root cause analysis, prepare and implement action plans, and lead improvement initiatives
    • Demonstrated ability to create, refine, and manage new business processes 
    • Ability to maximize resources to accomplish key metrics
    • Demonstrated ability to work effectively at both detail and big-picture levels and to drive initiatives forward
    • Demonstrated strengths in organizational, attention-to-detail, follow-through, reasoning, critical thinking, and problem-solving skills 
    • Exceptional client relationship management and ability to influence others
    • Strong analytical skills with the ability to seek out underlying assumptions through probing, questioning, and listening
    • Ability to proactively identify and analyze issues in the workplace and identify and implement solutions collaboratively
    • Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively  

     

    Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
     
    Why wait? Explore a career with DaVita today.
     
    Go to http://careers.davita.com to learn more or apply. 
      
    To learn more about our Village and the world of dialysis, click here.

    Follow us on Facebook and LinkedIn
     
     
     

     

    WARNING: Job Recruitment Scam Notice
    Please note that DaVita Careers has been made aware of a phishing, job recruitment scam in which third parties are fraudulently representing themselves as recruiters of our company.  These scammers are posting fake DaVita job openings and communicating with job candidates in an effort to obtain personal information and money.  Please follow link to learn more about this scam.

     

    Learn More: http://careers.davita.com/JobRecruitmentScamNotice


    DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 

     

     

    We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

     

    DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.

    Position Summary

    • Job Title: Manager of Case Management, RN or Registered Nurse
    • Job Function: Nurse - RN / Staff / Charge
    • Location: 1701 Directors Blvd, Suite 510, San Antonio, Texas