DaVita Careers

Desktop Design Specialist

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Position Description

GENERAL OVERVIEW

 

Endpoint engineers apply their vast technical knowledge to solve a variety of large enterprise technological challenges.  They conduct research and perform product evaluations of new technologies, including the testing and implementation of proposed endpoint solutions.  Endpoint engineers participate in strategic planning sessions to determine what technologies are available and what could be utilized to satisfy future business objectives.  Endpoint engineers work to create, introduce, design and investigate numerous hardware and software platforms.  As part of this process, they work to create proper documentation, diagrams and other detailed instructions to help other teammates make the best use of new technologies.  Endpoint engineers typically work in an office and lab environment.  They may travel throughout the community to meet with various customers and teams on occasion.


ESSENTIAL FUNCTIONS 

Responsible to assess and recommend innovative use and implementations of new features and technologies related to endpoint solutions.

Enhance our customer's End User Experience while driving efficiencies into all aspects of our service delivery.

Assist with certification and documentation of hardware and software configurations.

Recommending and maintaining hardware and software standards list.

Ensure enterprise management tooling features and capabilities are fully utilized to the client's benefit and sustenance of our life cycle management program.

Assists with rollout of new/upgraded endpoint software packages. 

Create and document support processes for troubleshooting software configurations specific to the client operating environments.

Participate in Hardware/Software Governance Board.

Assist our client’s with technology assessments of equipment and software platforms.


Here is what you can expect when you join our Village: 
  • A "community first, company second" culture based on Core Values that really matter.
  • Clinical outcomes consistently ranked above the national average.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.    

Qualifications

Candidate Characteristics

Think creatively

Pay close attention to details

Find solutions for difficult problems

Effectively communicate with co-workers

Comfortable working in a group environment

Strong verbal and written communication skills are necessary

Desire to work in a multi-disciplined, diverse, and technically challenging environment

Candidates must have strong organizational skills along with being process driven and conversely, must drive process development and adherence.

A solid understanding of endpoint management technologies and processes (as listed in the JD) balanced with strong team leadership and client communications are key attributes to success in this position.

 
EXPERIENCE REQUIREMENTS

 


o    5+ years of Operating Systems (Microsoft Windows 7, 8.1, & 10, macOS, iOS) experience required

o    5+ years of system management experience required (LANDesk or SCCM) experience required

o    Mobile device management knowledge

o    Active Directory and Group Policy experience

o    Collaborative tools (e-mail, instant messaging, web and video conferencing)

o    Microsoft Exchange and Outlook

o    Microsoft Office Productivity suite 2010, 2013, 2016

o    Hardware and software testing and evaluation

o    Automated test tools

o    Local Area Network (LAN) technologies

o    Encryption technologies

o    Scripting knowledge

o    Understanding/familiarity with Image Development and Management w/Microsoft MDT

o    Understanding/familiarity with design and configuration of virtual environments/solutions (VMWare Horizon products, ESX, Citrix or Hyper-V)

o    Solid Network Infrastructure Principles knowledge required

o    Tier 3 and 4 Support in an Enterprise Desktop Environment preferred

o    Cross-Functional Team Leadership Experience in a large ITILv3 compliant Enterprise Environment is required

o    Higher level platform-related certifications (e.g., (MCSA, MCSE, MCSD, MCP, RHCE, RHDS, RHCA, LPIC-2, LPIC-3, VCP, VCAP, SNIA, etc.) recommended

o    Higher level systems-related certifications (e.g., ESEP, CSEP) recommended


About Information Technology

The Information Technology Department designs, develops and maintains software programs required to keep DaVita on the leading edge of medical technology. DaVita's Information Technology Department has both clinic facing and non-clinic facing subgroups that provide our clinician teammates the tools to provide quality patient care. DaVita IT utilizes designers, developers, system architects, project managers, application architects, nurses, trainers and many more professionals to incorporate the technology needs of our clinicians, business and physician customers.



Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
 
Why wait? Explore a career with DaVita today.
 
Go to http://careers.davita.com to learn more or apply. 
  
To learn more about our Village and the world of dialysis, click here.

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WARNING: Job Recruitment Scam Notice
Please note that DaVita Careers has been made aware of a phishing, job recruitment scam in which third parties are fraudulently representing themselves as recruiters of our company.  These scammers are posting fake DaVita job openings and communicating with job candidates in an effort to obtain personal information and money.  Please follow link to learn more about this scam.

 

Learn More: http://careers.davita.com/JobRecruitmentScamNotice

DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 


We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
 
DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.

Position Summary

  • Job Title: Desktop Design Specialist
  • Job Function: Information Technology
  • Location: 2476 Swedesford Rd, STE 150, Denver, Colorado