DaVita Careers

Pharmacy Benefits Audit Specialist

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Position Description


This position responds to, reviews, processes, and tracks payor audit requests and ensures requests are complete and submitted within the payor deadlines.<?xml:namespace prefix = "o" />



The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.

  • Research and respond to payor audit requests
    • Request extensions in deadlines
    • Update tracking data base for changes, additions and completed audits
    • Contact Payor for clarification of information requested
    • Prepare refund audit response and related documentation for approval prior to submission
    • Evaluate actions taken in each step of the prescription fulfillment process to identify breakdowns in process; recommend process changes to prevent reoccurrences
  • Answer inbound calls from insurance Auditors
  • Stay current on payor provider publication focused audit processes and changes
  • Prepare appeals to respond to discrepant claims when applicable
  • Other duites and responsibilities as assigned including but not limited to:
    • Work overtime with little or no notice as needed
    • Attend team meetings, phone conferences, and trainings as needed
    • Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
    • Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position

Here is what you can expect when you join our Village: 

  • A "community first, company second" culture based on Core Values that really matter.
  • Clinical outcomes consistently ranked above the national average.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.    


The Shining Star in this role should have:

  • High school diploma or equivalent required
  • Associate’s or Bachelor’s degree in related area or Certified Pharmacy Technician preferred
  • Minimum of two(2) years’ experience in pharmacy operations required OR
  • Minimum of two(2) years’ billing, collections, and cash posting experience in healthcare or insurance required demonstrating:
    • Knowledge of adjustments, payor remittances, recoups, and refunds
    • Knowledge of billing claims analysis required
    • Knowledge of basic accounting principles preferred
  • Intermediate computer skills and proficiency in MS Word and Outlook required; advanced proficiency in MS Excel required

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Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply. 
To learn more about our Village and the world of dialysis, click here.

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WARNING: Job Recruitment Scam Notice
Please note that DaVita Careers has been made aware of a phishing, job recruitment scam in which third parties are fraudulently representing themselves as recruiters of our company.  These scammers are posting fake DaVita job openings and communicating with job candidates in an effort to obtain personal information and money.  Please follow link to learn more about this scam.

Learn More: http://careers.davita.com/JobRecruitmentScamNotice 


DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 



We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.


DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.

Position Summary

  • Job Title: Pharmacy Benefits Audit Specialist
  • Job Function: Other - Corporate Office
  • Location: 1234 LAKESHORE DR, Suite 100, Coppell, Texas