DaVita Careers

Product Owner, Clinical Applications

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Position Description

Team Summary:
Join the CWOW (“Clinic Without Walls”) Team whose mission is to replace our current clinical IT functionality (Snappy, Falcon Dialysis and Chairside Snappy) and build a next-generation clinical IT platform that will:

  • enable the safe, effective, efficient delivery of care
  • support an integrated care environment
  • deliver a superior patient, physician, and teammate experience in an effort to improve the health-related quality of life for patients

We are just now embarking on this multi-year journey to transform DaVita Kidney Care’s entire clinical IT system and are looking for talented and dynamic leaders to join our team. Help us improve how patients experience their care at DaVita and be part of something new, ours and special!

Position Summary:
The Product Manager is a member of the Clinical Business Team and serves as the customer’s voice, responsible for designing and driving new clinical IT functionality to be used in our dialysis centers. S/he contributes to the overall product strategy, vision, and roadmap. S/he works closely with a cross-functional team of clinical SMEs, business leaders, IT analysts, and user experience designers to define, build, and release a transformative “next generation” clinical workflow application to be used by 30,000+ facility teammates. This is New!

Candidates must possess exceptional skills in leadership, management, work ethic, critical thinking, attention to detail, presenting, and written/verbal communication. Ideal candidates will have DaVita experience and understand dialysis operations as well as how our current IT solutions support in-center work. They are passionate about the opportunity to design our future clinical IT platform. This is Ours!

The CWOW Team is currently focused on creating new IT functionality for Orders, Protocols and Pathways (StepAhead, CathAway, Fluidwise and Infection Management). Join this high-performing team in their efforts to effect change and create a new way of delivering care in our dialysis centers. We’ve just started in designing our future, so don’t miss your chance to be part of something from the very beginning. This is Special!

Essential Duties & Responsibilities:

  • Supports the evaluation of current state operations in partnership with the clinical business and IT team tocreate a shared understanding
  • Sets vision of future state and develops product features and user stories for development (business requirements)
  • Partners with IT delivery teams on a very frequent if not daily basis by providing clarifications necessary to assist with user story estimates, sequencing of new features and moving the product design forward
  • Works with designers to ensure a great user experience while supporting overall program design
  • Coordinates user demonstration sessions and obtains feedback on product release updates
  • Partners with Launch, Learn, & Development team to create product educational materials and change management programs
  • Obtains user feedback on product functionality via interviews, user group meetings, surveys, site visits, business process analyses, and workflow review
  • Maintains knowledge of healthcare industry regulations and policies ensuring product complies with future industry requirements

Here is what you can expect when you join our Village: 
  • A "community first, company second" culture based on Core Values that really matter.
  • Clinical outcomes consistently ranked above the national average.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.    


Minimum Qualifications:
  • Bachelor's degree
  • Has several years of experience as FA or clinician in a DaVita center or similar operations role
  • Has direct user experience with Snappy, Chairside Snappy and Falcon Dialysis (preferred)
  • Must be willing to travel approximately 25% or more of the time
  • Exemplified personal behaviors in line with DaVita’s core values: service excellence, integrity, team, continuous improvement, accountability, fulfillment, and fun
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply. 
To learn more about our Village and the world of dialysis, click here.

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WARNING: Job Recruitment Scam Notice
Please note that DaVita Careers has been made aware of a phishing, job recruitment scam in which third parties are fraudulently representing themselves as recruiters of our company.  These scammers are posting fake DaVita job openings and communicating with job candidates in an effort to obtain personal information and money.  Please follow link to learn more about this scam.

Learn More: http://careers.davita.com/JobRecruitmentScamNotice 


DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 


We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.


DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.

Position Summary

  • Job Title: Product Owner, Clinical Applications
  • Job Function: Other - Corporate Office
  • Location: 5200 Virginia Way, Brentwood, Tennessee