DaVita Careers

VillageHealth Enrollment Specialist

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Position Description

All About VillageHealth.


VillageHealth is a Strategic Business Initiative of DaVita and is comprised of a dedicated team of specially trained nurses and professionals providing integrated care management to patients with kidney disease throughout the US.  We provide services to help improve the lives of our patients by working with them to prevent complications, reduce the number of avoidable hospitalizations and improve overall health. <?xml:namespace prefix = "o" />

 

Let's face it…the world of healthcare is dynamic and moves at the speed of light. Unlike many healthcare companies in the market today, we acknowledge that our teammates are our most important asset and we want to help them to feel fulfilled in their careers.

 

When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.


GENERAL PURPOSE OF THE JOB


Through a provided lead list, the Specialist, Enrollment (VillageHealth) makes outbound calls to patients and non-patients with the goal of enrolling them in a health and wellness program. Success in this role involves rapidly building rapport with the call recipient, tailoring the value proposition to their individual needs, overcoming objections, and getting them started in the program. This role reports to the Director, Clinical Operations (VillageHealth).


ESSENTIAL DUTIES & RESPONSIBILITIES
  • Engages individuals telephonically in a consultative manner to develop value propositions that meet their needs.  
  • Manages a lead list to meet enrollment goals.  
  • Acts as a liaison between dialysis facilities, field operators and VillageHealth.
  • Consistently achieves metrics and goals set for the team, including enrollment rate and satisfaction scores.  
  • Performs administrative tasks in support of enrollment operations. 
  • Other duties as assigned


Here is what you can expect when you join our Village: 
  • A "community first, company second" culture based on Core Values that really matter.
  • Clinical outcomes consistently ranked above the national average.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.    

 


Qualifications

MINIMUM QUALIFICATIONS
  • High school diploma or equivalent 
  • College experience or degree is preferred 
  • Type a minimum of 30 words per minute 
  • Familiarity with basic use of phone systems, voice mail and Microsoft Office 
  • Deals with confidential information and/or issues using discretion and judgment. 
 
 Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
 
Why wait? Explore a career with DaVita today.
 
Go to http://careers.davita.com to learn more or apply. 
  
To learn more about our Village and the world of dialysis, click here.

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WARNING: Job Recruitment Scam Notice
Please note that DaVita Careers has been made aware of a phishing, job recruitment scam in which third parties are fraudulently representing themselves as recruiters of our company.  These scammers are posting fake DaVita job openings and communicating with job candidates in an effort to obtain personal information and money.  Please follow link to learn more about this scam.<?xml:namespace prefix = "o" />

Learn More: http://careers.davita.com/JobRecruitmentScamNotice

DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 

 

We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

 

DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.

Position Summary

  • Job Title: VillageHealth Enrollment Specialist
  • Job Function: Nurse - RN / Staff / Charge
  • Location: 2000 16th St, Denver, Colorado