DaVita Careers

Senior Project Analyst - Licensure and Certification

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Position Description

This position leads and/or supports the execution of and compliance with strategic initiatives, process re-design, root cause analysis, policy and procedure development, and special projects. This position defines and executes project plans including project initiation, planning, execution, controlling and closing out projects, and ensures compliance with process and procedures implemented.
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive.
Project Management
  • Lead and/or actively participate in special projects as assigned
  • Streamline problems and provide recommendations for improvement and efficiency in processes
  • Meet deadlines established
  • Provide project updates to management regarding the status of activities and initiatives
  • Prepare and implement action plans
  • Lead CQI (Continuous Quality Improvement) projects and process design or reengineering or other committees as assigned
  • Identify system and process improvement opportunities and recommend process improvement plans
  •  Identify, recommend, and implement opportunities for learning within the team
  • Perform root cause analysis of process delays or breakdowns
  • Develop detailed reports to document implementation of changes departmental performance, improvement, and strategic business objectives
  • Ensure reporting continuity, integrity, and communication
  • Monitor regulatory compliance and report findings related to CMS and other regulatory polices and procedures as well as state and federal regulations  
  • Act as a resource to other teammates regarding compliance issues 
  •  Interface with the Legal department and Compliance teams regarding changes in and interpretation of regulatory requirements 
  •  Define policies, procedures, training, and documentation requirements to support process or policy changes
Other duties and responsibilities as assigned including but not limited to:
  • Attend team meetings, phone conferences, and training as needed
  • Know, understand, and follow teammate guidelines, employment policies, and department or company procedures
  • Support other department functions as needed
  • Travel required: up to 5%
Here is what you can expect when you join our Village: 
  • A "community first, company second" culture based on Core Values that really matter.
  • Clinical outcomes consistently ranked above the national average.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.    




Education, licenses, certifications, and experience required to fulfill the essential duties, include computer skills as required.
  • Bachelor’s degree in Business, Project Management, Economics, Finance, Statistics, MIS, Legal Studies, or Health Administration required
  • Master’s degree in related area preferred
  • Minimum of two (2) years’ experience in project management, consulting, or compliance required
  • Experience in compliance, legal, credentialing or certification in a healthcare environment preferred
  • Experience in process improvement methods such as Lean Six Sigma or PDCA preferred
  • Intermediate computer skills and proficiency in MS Word, Excel, Access, PowerPoint, and Outlook required
  • Commitment to DaVita’s values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions
  • Strong understanding of health care licensure and certification policies and business processes with the ability to communicate concepts or ideas to leadership and/or translate business requirements into technical requirements
  • Strong analytical skills with the ability to seek out underlying assumptions through probing, questioning, and listening
  • Proven leadership skills and the ability to collaborate across functions and with all levels of the organization
  • Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
  • Demonstrated ability to work well with cross-functional groupso   Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of the company
  • Approachable and open
  • Demonstrated professionalism and courtesy in responding to phone calls and emails
  • Demonstrated proficiency in consultative skills when addressing complex inquiries
  • Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
  • Demonstrated ability to work effectively at both detail and big-picture levels and to drive projects forward
  • Demonstrated ability to manage multiple projects, deadlines and priorities in a fast-paced, evolving business environment with shifting time frames; demonstrated initiative, urgency, attention to detail, and follow through
  • Strong customer service skills and commitment to service excellence
  • Critical thinker with demonstrated ability to perform root cause analysis, draw conclusions, solve problems, prepare and implement action plans, and lead improvement initiatives
  • Demonstrated ability to work effectively at both detail and big-picture levels
  • Ability to influence peers and build strong relationships across teams; demonstrated poise and assertiveness in holding peers accountable
 Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply. 
To learn more about our Village and the world of dialysis, click here.

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DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 


We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.


DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.

Position Summary

  • Job Title: Senior Project Analyst - Licensure and Certification
  • Job Function: Other - Corporate Office
  • Location: 5200 Virginia Way, Brentwood, Tennessee