DaVita Careers

Revenue Management Analyst

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Position Description

Are you the type of person who is invigorated by getting to the root of a problem and developing tracking methods for new processes? Do you love data and are skilled at identifying trend and key areas of opportunity? As an Business Analyst, your contributions will enable the DaVita Village to give life to our patients and that fuels our teammates to strive for ever greater results.

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The purpose of this position is to support Collection reporting, analytical, and system development needs to ensure department goals and objectives are achieved, in alignment with DaVita’s Mission and Core Values.



  • Collect, analyze, interpret, and summarize for internal and external customers.
  • Demonstrated proficiency in MS Excel, Access, SQL, or other analytical applications
  • Design and initiate data queries and databases, using several data sources
  • Minimum of three (3) years related analytical experience required, including but not limited to:
           Solid data analysis experience
           Project management skills
           Strong communication skills
  • Maintain data integrity of departmental databases and tracking systems and participate in the analysis and interpretation of data as appropriate. 
  • Maintain comprehensive knowledge of high-level functions within Collections as well as ROPS.
  • Assist in the development of metrics and performance tracking systems.
  • Develop and maintain automated data collection and tracking systems.   
  • Provide support to internal customers through creation, training and maintenance of Access Databases and Excel based tools.
  • Provide analytical support to Collection Teams as requested.
  • Assist in training/mentoring new team members on Access and Excel tools.
  • Act as a liaison to IT when troubleshooting system outages or interruptions.
  • Act as point of contact for planned system outages or upgrades.
  • Provide technical expertise for all IT initiatives impacting Collections.
  • Troubleshoot ODBC connections and database connectivity.
  • Validate report criteria and provide QA to Team Excelsior as requested.
  • Maintain comprehensive knowledge of high-level functions within Collections as well as ROPS.
  • Demonstrate service excellence by providing exceptional customer service to DaVita teammates through timely and accurate responses to requests.
  • Provide recommendations to improve system policies, procedures and performance.
  • Ability to interpret and deliver customer needs.
  • Understand and follow the DaVita teammate handbook, safety and security policies.
  • Maintain confidentiality of all company, contract and patient information in accordance with HIPAA regulations and DaVita policies
  • Participate in team activities that promote DaVita culture and core values.
  • Other duties as assigned by Collections leadership.
  • Develop exception reports for analysis of system and individual performance
  • Strong analytical skills required, including demonstrated understanding of how to interpret business needs and translate them into functional technical requirements
Here is what you can expect when you join our Village: 
  • A "community first, company second" culture based on Core Values that really matter.
  • Clinical outcomes consistently ranked above the national average.
  • Award-winning education and training across multiple career paths to help you reach your potential.
  • Performance-based rewards based on stellar individual and team contributions.
  • A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
  • Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.    


Other Skills and Abilities:
  • Demonstrated strengths in organizational, attention-to-detail, follow-through, analytical reasoning, critical thinking, and problem-solving skills
  • Strong written, verbal, and interpersonal communication skills including ability to listen attentively and to communicate information clearly and effectively
  • Demonstrated ability to work well with cross-functional groups
  • Demonstrated interpersonal, collaborative, and relationship-building skills; ability to interact positively with teammates at all levels of the company
  • Approachable and open
  • Beginner level Oracle & Microsoft SQL coding knowledge
  • Beginner level Tableau Dashboard development
  • Demonstrated professionalism and courtesy in responding to phone calls and emails
  • Highly motivated and results-oriented
  • Strong customer service skills and commitment to service excellence
  • Demonstrated time management skills and ability to work independently, handle multiple priorities concurrently with shifting time frames, and meet deadlines; self-starter with high degree of initiative, urgency, and follow through
  • Demonstrated ability to work in a team, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
  • Demonstrated ability to identify useful data to meet business needs without previously existing documentation
  • Adaptable to change in a fast-paced environment
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply. 
To learn more about our Village and the world of dialysis, click here.

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WARNING: Job Recruitment Scam Notice
Please note that DaVita Careers has been made aware of a phishing, job recruitment scam in which third parties are fraudulently representing themselves as recruiters of our company.  These scammers are posting fake DaVita job openings and communicating with job candidates in an effort to obtain personal information and money.  Please follow link to learn more about this scam.<?xml:namespace prefix = "o" />

Learn More: http://careers.davita.com/JobRecruitmentScamNotice

DaVita is an equal opportunity/affirmative action employer.  As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. 


 We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.

Position Summary

  • Job Title: Revenue Management Analyst
  • Job Function: Other - Corporate Office
  • Location: 1423 Pacific Ave, Tacoma, Washington