GENERAL PURPOSE OF THE JOB
The Revenue Operations (ROPS) Capability Development (CD) Trainer role is responsible for the delivery of track training program and identification of skill gaps within their assigned business lane(s) and prioritizing the initiatives to close those skill gaps. Their efforts will include partnering with the design and development team, overseeing and monitoring the implementation of CD initiatives and implementation and maintenance of Collaboration/Social Learning programs
ESSENTIAL DUTIES & RESPONSIBILITIES
For the business lane(s) assigned to him/her:
New Hire Training Track Delivery: Ensure expert delivery and execution of new hire track training which may include: instructor led training, eLearning, side-by-side training, workshops and other learning methods.
Deliver new hire track training
Observe and coach other educators and adjunct trainers to ensure expert delivery of new hire track training
Strategy and Planning: Develop strategy and plans to address capability development gaps
Conduct assessments and needs analysis
Prioritize with leadership
Educate and advise executives on capability development best practices
Create and maintain the Curriculum Plan
Create and maintain the Collaboration Plan
Program/Project Management: Oversee the implementation, execution and review of capability development initiatives
Coordinate with leadership, program sponsors and other resources
Create and maintain workplans
Track metrics and success measures and create action plans
Maintain Curriculum and Collaboration Plans
Liaise with internal teams and/or external vendors to ensure appropriate support is available
Provide regular status reports on assigned initiatives
Coordinate with other groups and resources
Conduct education campaigns on initiatives
Assist with event coordination and logistics as required
Travel required: up to 25%
Here is what you can expect when you join our Village:
High school diploma or equivalent required
Proficient in Microsoft Word, Excel, PowerPoint and Outlook required; basic proficiency in Microsoft SharePoint preferred
WARNING: Job Recruitment Scam Notice
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DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.
DaVita will consider qualified applicants who have criminal histories in a manner consistent with the law.