P PBM Services Coordinator
PhPHarmacy Tech III
DaDaVita Rx is in an exciting phase of growth and expansion to serve external dialysis organizations. We are launching a new 'bundled' pharmacy service for dialysis providers and expanding our core 'non-bundled' services outside DaVita as well. Growth is leading us to bring on talent to help guide us through the next phase of our history. Our goal is to be the clinical standard of excellence in renal pharmacy. Come grow with us!
ThThis position provides day to day support to operations to ensure the highest levels of patient service are met daily. This position provides general support for DaVita’s Formulary Services team. This position will work alongside clients, vendors, and operations.
ThThe Clinical Services Coordinator works under the direction of the Supervisor of Clinical Innovation and must have a strong patient focus and enjoy working as part of a team.
ScScope & Responsibilities:
Facilitate relationship with clients, and facilities.
Respond knowledgeably and confidently to patient and facility inquiries and concerns.
Promote regular monthly meetings with client & vendor.
Administration of formulary criteria.
Prepare and execute prior authorization cases.
Work with dialysis partners to ensure correct patient data is received and maintained.
Work alongside vendor and operations teams to identify and implement process improvements within various lines of service.
Other duties and responsibilities as assigned including but not limited to:
Work overtime with little or no notice as needed.
Attend team meetings, phone conferences, and training as needed.
Know, understand, and follow teammate guidelines, employment policies, and department or company procedures.
Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position.
Cross-train in other departments to maintain knowledge necessary to resolve wide range of patient issues appropriately.
Assist in the development and implementation of Standard Operating Procedures (SOPs) and job aids for all functions performed.
Assist in the development and presentations of training or educational material to other teams as needed.
High school diploma or equivalent required.
Pharmacy Technician Certification required; demonstrate and maintain good standing with State Board of Pharmacy.
Minimum of 3 year experience as a Certified Pharmacy Technician required.
Intermediate computer skills and proficiency in MS Word, Excel, Outlook and all DaVita Rx specific software required.
Experience with pharmacy benefits management setting preferred but not required.
Experience as a senior pharmacy tech, a lead pharmacy tech, a tenured pharmacy tech or a pharmacy technician III role preferred
Must have strong teamwork mindset, required
Must have a strong patient service mindset, required
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.