DaVita Careers

Insurance Counselor - Princeton

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Position Description

  • We're a community first and company second!<?xml:namespace prefix = "o" />


    Are you passionate about helping people? Are you a strong patient advocate? Are you born to educate and champion for the rights of others? The Insurance Counselor position is instrumental in educating dialysis patients about the complexities of health insurance. The Insurance Counselor acts as a patient advocate, championing a patient’s rights to choose their healthcare providers and insurance coverage. In addition, the Insurance Counselor helps alleviate a patient’s financial stress of being on dialysis by supporting their choice to continue working and identifying various options for obtaining health care coverage.


    The ideal candidate must have strong interpersonal skills and be a great communicator. This person will be a highly organized, self-driven, problem solver, comfortable working autonomously, and above all, passionate about patient education and advocacy. 


CORE RESPONSIBILITIES<?xml:namespace prefix = "o" />


·         Patient health insurance education and issue resolution

·         Customer service support for patients and facility teammates

·         Tracking, trending, and reporting of data

·         Relationship building with internal and external partners



  • High School diploma or equivalent required, Bachelor's degree preferred
  • Minimum of two (2) years' experience in customer service, healthcare organization, , and/or insurance company
  • Understanding of commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) required
  • Understanding of COBRA benefit options, medical leave options, American Disabilities Act, and Coordination of Benefits strongly preferred
  • Knowledge of Federal and State level health coverage benefits as they relate to ESRD strongly preferred
  • Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required



  • Commitment to DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun with ability to demonstrate those positively and proactively to patients, teammates, management, physicians, and/or vendors (Village Service Partners) in everyday performance and interactions
  • Multi-tasker who consistently meets deadlines
  • Work well with and without direct supervision
  • Travel Required: up to 80% of the time
Join us as we pursue our vision "To Build the Greatest Healthcare Community the World has Ever Seen."
Why wait? Explore a career with DaVita today.
Go to http://careers.davita.com to learn more or apply. 
To learn more about our Village and the world of dialysis, click here.

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The DaVita Village is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

Position Summary

  • Job Title: Insurance Counselor - Princeton
  • Job Function: Other - Corporate Office
  • Location: 1423 Pacfiic Hwy, Princeton, New Jersey